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Terms and Conditions

1. Pricing and payment

Huellas en Costa Rica e-travel S.A. will do the best to confirm the itinerary as suggested, however, if any portion of the itinerary is unavailable due to space availability, we will offer a comparable alternative and advise you of any resulting increase or decrease in the prices. You will have the option of accepting the alternate arrangements or cancelling your itinerary without penalty.

A minimum of 25% non-refundable deposit at time of confirmation*

Final balance is due 60 days prior to arrival date.

*Deposit amount subject to change based on domestic flights included and/or peak season travel dates.

 

We accept all credit cards (MasterCard, Visa, American Express) and wire transfers.

*Discounts apply when paying via wire transfer.

 

Deposits can be made by wire transfer to the following bank account:

BANCO NACIONAL DE COSTA RICA

  • Address: Calle 4, Avenidas 1 y 3. San José, Costa Rica Telephone: (506) 2212-2000
  • Swift: BNCRCRSJ
  • Beneficiary name: HUELLAS EN COSTA RICA E TRAVEL S.A.
  • IBAN: CR05015107820020052000
  • Beneficiary Account #: 200020780052002
2. Cancellations and refunds

Cancellations are subject to the following penalties of the full trip price:

  • 25% non-refundable deposit due at the time of confirmation
  • 60-46 days prior to arrival: 50% penalty
  • 45-31 days prior to arrival: 75% penalty 
  • 30 days or less prior to arrival: 100% penalty
3. Travel documentation

A valid passport (at least 6 months beyond your travel date) is mandatory for passengers traveling to Costa Rica. It is the traveler responsibility to obtain current entry requirements for a destination. A list of consulates and embassies of Costa Rica can be found on the Ministry of Foreign Affairs website  

 

Passengers denied boarding or entry due to lack of proper documentation will not be entitled to a refund.

 

Entry Requirements please visit here  

4. Medical requirements

All travelers coming from the following countries must possess a yellow fever vaccination certificate before entry into Costa Rica: 

America: Bolivia, Brazil, Colombia, Ecuador, Peru, Venezuela, French Guyana, Trinidad and Tobago.

Africa: Angola, Benin, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Democratic Republic of the Congo, Republic of the Congo, Côte d’Ivoire, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Equatorial Guinea, Kenya, Liberia, Mali, Mauritania, Niger, Nigeria, Senegal, Sierra Leone, Somalia, Sudan, South Sudan, Sao Tomé and Príncipe, Tanzania, Togo, Uganda, and Zambia.

There are no special requirements related to Covid-19 with the exception of visitors from China, Hong Kong, Macao, and Taiwan who have been in those territories during the last 14 days.

These visitors must provide a PCR-RT or antigen Covid-19 test with a negative result that was performed by a laboratory less than 72 hours before their entry into Costa Rica.

Furthermore, individuals from the above-mentioned places of origin over the age of 12 must have a document that makes it possible to verify that they are up-to-date on their Covid vaccination.

Travelers should obey the rules and regulations set forth by any local guide during the development of their trip since some tours/activities may have some level of risk. 

Huellas en Costa Rica e-travel S.A. assumes no liability for medical care; each passenger is responsible for his/her travel/medical insurance.

5. Responsibility

Please print, read and sign the Assumption of Risk, Waiver, and Release document sent to you by e-mail. Please return it via email (scanned). Each adult passenger must complete and sign the form, and parents or legal guardians of children traveling must write down the children´s names, last names, and passport numbers.

6. Contract acceptance

On advancement of a deposit, the traveler agrees to be bound by the terms and conditions set forth above (3 pages).

I understand that by signing below I am acting for myself and for everyone in my party in acknowledging Huellas en Costa Rica e-travel S.A. Terms and Conditions and any important special notes on our trip have been read and accepted.

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